People Innovation Excellence
 

Arif Zulkarnain

 

Dr. Arif Zulkarnain, SE., M.M

 

Job Position

  • Research Coordinator

Academic Grade & Certification

  • National Certified Competencies in Pastry (Sertifikasi Kompetensi)
  • Member of IHGMA Chapter DKI Jakarta (Indonesia Hotel General Manager Association)
  • Member of IPA (Indonesian Pastry Alliance)

Education Background

  • Dr. (Universitas Trisakti- Doctor in Service Management )
  • M.M (Universitas Trisakti- Hospitality Management)
  • SE (Universitas Nasional- Management)
  • Diploma II (Sekolah Tinggi Pariwisata Bandung- Bakery and Pastry Production)

Teaching Expertise

  • Principle of Accounting and Finance inHospitality
  • Financial Management in Hospitality
  • Service Management
  • Research Methodology
  • Catering Management
  • Pastry and Bakery Production

Research Interest

  • Tourism Destination
  • Hospitality Management
  • Consumer Behavior in Hospitality

Publications

  • A Zulkarnain. (2014) Pengaruh Event Service Quality, Event Cost dan Event Convienence terhadap Event Venue Satisfaction di Jakarta Convention Center
  • Zulkarnain, Arif., Wahyuningtias, Dianka., Putranto, Trias Septyoari. (2017). Analysis of IFE, EFE and QSPM Matrix on Business Development Strategy. Proceeding of the 4th Friendly City Conference. October 11th, 2017. Medan, Indonesia.
  • Wiyana, Tri., Putranto, Trias Septyoari., Zulkarnain, Arif., Kusdiana, Raden Nana. (2017). City Image toward Tourist Attraction (Case in Solo, Central Java). Proceeding of the 4th Friendly City Conference. October 11th, 2017. Medan, Indonesia.

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