On a day before my last day of my internship program, we had trainee graduation day that was held by human resources and trainees. We were allowed to brought our parents, friends, or any relatives to come to trainee’s graduation day.On trainee graduation day, the human resources also annouced best trainee of each department and surprisingly I am choosen as Guest Relations Best Trainee. It feels like all my hard works are paid of! They also gave me a The Ritz-Carlton teddy bear and 2 books that contains of all the WOW story that I have made before.

All The Gift from The Ritz-Carlton

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With Pastry Team

There are many things that I learned and experienced from my internship program in The Ritz-Carlton Jakarta, Mega Kuningan, some of them are:

  • You can’t work alone! You work with your team, your department, and other department. So, you need to maintain good relations with all the staff.
  • Make mistake is okay. You can learn from it, but dont do the same mistake over and over again.
  • Manage your time precisely.
  • Each guest are different, so you need to know well on how to handle them.
  • Always give your best in everything you do.

I’m so thankful to have an awesome internship experience in The Ritz-Carlton Jakarta, Mega Kuningan. I also would like to thank BINUS University and all of hotel management teachers for the knowledge they gave me and opportunity to have my internship program in a great hotel like The Ritz-Carlton.

All Guest Relations Trainees with Kak Ria on Trainee Graduation

Warmest Regards,

Bella