Arif Zulkarnain

Dr. Arif Zulkarnain, SE., M.M, CHE

Job Position

• Head of Hotel Management Study Program

Academic Grade & Certification

• Certified Hospitality Educator (CHE)
• National Certified Competencies in Pastry (Sertifikasi Kompetensi)
• Member of IHGMA Chapter DKI Jakarta (Indonesia Hotel General Manager Association)
• Member of IPA (Indonesian Pastry Alliance)

Education Background

• Dr. (Universitas Trisakti- Doctor in Service Management )
• M.M (Universitas Trisakti- Hospitality Management)
• SE (Universitas Nasional- Management)
• Diploma II (Sekolah Tinggi Pariwisata Bandung- Bakery and Pastry Production)

Teaching Expertise

• Principle of Accounting and Finance inHospitality
• Financial Management in Hospitality
• Service Management
• Research Methodology
• Catering Management
• Pastry and Bakery Production

Research Interest

• Tourism Destination
• Hospitality Management
• Consumer Behavior in Hospitality

Publications

THE IMPACT OF HOTEL EMPLOYEE MOTIVATION ON HOSPITALITY PERFORMANCE(CASE IN ALILA HOTEL JAKARTA, INDONESIA)

T Wiyana, TS Putranto, A Zulkarnain PalArch’s Journal of Archaeology of Egypt/Egyptology 17 (7), 2912-2922 2020

HOW SERVICE QUALITY AND BEHAVIORAL INTENTION AFFECTS HOTEL IMAGE                          T Anita, A Zulkarnain PalArch’s Journal of Archaeology of Egypt/Egyptology 17 (7), 2777-2788 2020

ANALYSIS OF IMAGE ATTRIBUTE AND IMAGE HOLISTIC TOWARD BEHAVIORAL INTENTIONS     A Zulkarnain, T Wiyana, T Putranto, A Ruangkanjanases PalArch’s Journal of Archaeology of Egypt/Egyptology 17 (7), 2527-2538 2020

THE IMPACT OF HOTEL EMPLOYEE MOTIVATION ON HOSPITALITY PERFORMANCE                    T Wiyana, TS Putranto, A Zulkarnain PalArch’s Journal of Archaeology of Egypt/Egyptology 2020

ECO-HOMESTAY; CONCEPT AND DEVELOPMENT AT PASIRMULYA TOURIST VILLAGE, BANJARAN, BANDUNG–WEST JAVA                                                                                                    TS Putranto, T Wiyana, A Zulkarnain ICCD 1 (1), 683-687 2018

TRAVEL SELFIE DAN DESTINATION IMAGE: STUDI KASUS TAMAN BUNGA JALAN JALUR LINGKAR SELATAN (JJLS) YOGYAKARTA                                                                                              A Yuniarso, T Wiyana, A Zulkarnain, I Khrisnanto National Conference of Creative Industry 2018

Analysis of IFE, EFE and QSPM matrix on business development strategy                                             A Zulkarnain, D Wahyuningtias, TS Putranto IOP Conference Series: Earth and Environmental Science 126 (1), 012062 2018

City Image toward Tourist Attraction (Case in Solo, Central Java).                                                Wiyana, Tri., Putranto, Trias Septyoari., Zulkarnain, Arif., Kusdiana, Raden Nana.                              IOP Conference Series: Earth and Environmental Science 126 (1), 012062 2018

ECO-HOMESTAY; CONCEPT AND DEVELOPMENT AT PASIRMULYA TOURIST VILLAGE, BANJARAN, BANDUNG–WEST                                                                                                              TS Putranto, T Wiyana, A Zulkarnain International Conference on Community Development 1 (1), 683-687 2018

Hotel Revenue Management Implementation in Hotel                                                                              A Zulkarnain, A Swantari, H Wicaksono International Conference on Tourism, Gastronomy, and Tourist Destination 2016

PENGARUH EVENT SERVICE QUALITY, EVENT COST DAN EVENT CONVIENIENCE TERHADAP EVENT VENUE SATISFACTION DI JAKARTA CONVENTION CENTRE                                                A Zulkarnain                                                                                                                                      Jurnal Manajemen dan Pemasaran Jasa 7 (2), 157-176 2014

LEADERSHIP STYLE TOWARD EMPLOYEE PERFORMANCE EVALUATION IN HOTEL INDUSTRY  A Pratomo, A Zulkarnain