People Innovation Excellence
 

Yuliana

Yuliana, SST.Par., M.M., CHE

Job Position

  • Faculty Member
  • Deputy of General Manager Binus Square Hall of Residence

Publication account

Academic Grade & Certification

  • Assistant Professor (Lektor)
  • National Certified Lecturer (Sertifikasi Dosen)
  • CHE (Certified Hospitality Educator from American Hotel and Lodging Educational Institute)
  • Treasurer and Member of ICPI (Ikatan Cendekiawan Pariwisata Indonesia)

Education Background

  • M.M (Universitas Sahid- Marketing Management in Tourism)
  • SST.Par (Sekolah Tinggi Pariwisata Trisakti – Hotel Management)

Teaching Expertise

  • Introduction to Hospitality
  • Introduction to Tourism
  • Marketing Management in Hospitality
  • Consumer Behavior in Hospitality
  • Strategic Management in Hospitality
  • Event Management in Hospitality

Research Interest

  • Tourism Development
  • Destination Management
  • Sustainability in Hospitality and Tourism
  • Consumer Behavior in Hospitality
  • Human Resource in Hospitality

Awards

  • Best Lecturer 2017, BINUS International University
  • Best Lecturer 2012, BINUS International University
  • Best Lecturer 2011, BINUS University

Publications

  • Yuliana. (2018). Analysing Destination Experience, Satisfaction and Loyalty of Domestic Tourists: A case study of Bali, Indonesia. Pertanika Journal of Social Sciences and Humanities, 2018, 26(T), pp. 213-224 (Q3- SCOPUS)
  • Yuliana. (2016). Hospitality Students Satisfaction Regarding Internship in Jakarta, Indonesia. Pertanika Journal of Social Sciences and Humanities, 2016, 24(June), pp. 99-108 (Q3 – SCOPUS)
  • Hendijani, R.B., & Yuliana. (2016) Local People’s Perception Regarding Tourism Development: The Case of Yogyakarta, Indonesia. Journal of Environmental Management and Tourism, 2016, 7(3), pp. 512-518 (Q4 – SCOPUS)
  • Yuliana. (2015). Overview of Visitor’s Experience Toward Shopping Facilities at International Airport of Jakarta. Advanced Science Letters, 2015, 21(4), pp. 903-906 (Q3 – SCOPUS)
  • Yuliana. (2011). Pengaruh Trainee Terhadap Kinerja Karyawan di Unit Front Office di Hotel X Ancol, Jakarta. Binus Business Review 2(1), 226 – 229
  • Yuliana. (2010). Pengaruh Kinerja Pramusaji terhadap Operasional Hotel X di Bali. Binus Business Review 1 (1). 126 – 132
  • H. Oktadiana & Yuliana. (2010) Hubungan antara Demografi Konsumen dengan Kepuasaan Terhadap Layanan Paket Perawatan Spa di GY Spa Jakarta. Binus Business Review 1 (2), 561 – 567

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